Pre-Conference 1: Disaster Recovery: When Lightning and Cyber Threats Strike
From adverse weather conditions and wildfires to cyber threats, we have essential loads that need to keep running no matter what. How are electric co-ops and Key Accounts ensuring business continuity and safe conditions in an unpredictable world? We’ll hear from experts in these fields and workshop scenarios together.
Pre-Conference 2: The Art of Communications & Key Account Engagement
Serving non-residential loads has unique challenges and proactive communications can help reveal a road map to success. What systems and processes can we put in place to make sure we’re consistently exceeding our Key Accounts’ expectations? We’ll work though unique scenarios and showcase how opening dynamic dialogues can positively impact member impressions of the cooperative.